Effective Date: July 1, 2026

We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://drsumerdoctor.com or interact with our services.

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, or submit an enquiry, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • City or Location
  • Preferred Appointment Date
  • Any information you voluntarily provide in your message

Medical Information

If you choose to share medical information through our contact forms or during appointment requests, we may collect information such as:

  • Symptoms
  • Medical history
  • Previous treatments
  • Photographs or reports (if uploaded)

Please provide only the information necessary for your enquiry.

Automatically Collected Information

When you browse our Website, certain technical information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on the Website
  • Referring Website
  • Cookies and Analytics Data

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries
  • Schedule and manage appointments
  • Provide information about our treatments and services
  • Improve our Website and user experience
  • Analyze Website performance
  • Communicate appointment confirmations or updates
  • Comply with legal and regulatory obligations

3. Cookies and Analytics

Our Website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Understand Website traffic
  • Improve Website functionality
  • Remember user preferences
  • Measure marketing performance

We may also use third-party analytics tools such as Google Analytics to understand visitor behaviour. These tools collect anonymous usage data and do not identify you personally.

You may disable cookies through your browser settings; however, certain Website features may not function properly.

4. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

These measures include:

  • Secure Website connections (SSL encryption)
  • Restricted access to personal information
  • Regular security monitoring
  • Secure hosting infrastructure

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only:

  • With trusted service providers who help operate our Website
  • When required by applicable law or legal process
  • To protect our legal rights or patient safety
  • During business restructuring if applicable

Any third parties receiving your information are required to maintain appropriate confidentiality and security.

6. Appointment Requests

Submitting an appointment request through this Website does not guarantee a confirmed appointment.

Our team may contact you to confirm availability, discuss treatment options, or request additional information before scheduling your consultation.

7. Third-Party Links

Our Website may contain links to external websites for your convenience.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before sharing any personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to your enquiry
  • Provide requested services
  • Meet legal, medical, or regulatory obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where legally permissible
  • Withdraw consent for certain communications
  • Request clarification regarding how your information is used

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our Website is not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children through this Website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality.

Any updates will be posted on this page along with the revised Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Website: https://drsumerdoctor.com

Phone: +919391521982

Email: [drsumer@doctoreyeinstitute.com]

WhatsApp: +919391521982

Consent

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.