Travelling to Mumbai for eyelid, orbital, lacrimal or oculofacial aesthetic surgery doesn’t have to be stressful. At Dr. Sumer Doctor’s Clinic, we help patients from across India and overseas plan their visit with confidence by guiding them step-by-step before, during, and after their preliminary consultation.
From your first online consultation to your stay in Mumbai, our team is here to make your experience smooth, comfortable, and well-organized.
Step 1 – Start with an Online Consultation
If you’re unable to visit Mumbai immediately, you can begin with an online consultation from the comfort of your home
How It Works
1. Schedule Your Appointment
Book an online consultation with our team at a convenient date and time. You can call or Whatsapp +919391521982 for the same
2. Confirm Your Slot
Complete the payment prior to the consultation and book your slot with Dr Sumer – He performs online consults Monday to Saturday 5 pm to 7 pm (the call centre staff will help you with a time that suits you)
3. Receive a Photography Guide
Our team will share a simple reference guide on how to take clear photographs of your eyes and face for evaluation. The photographs should ideally be taken without glasses on and without any eye make-up to get the best representation of the anatomy.
4. Share Your Photos
Send the requested photographs to our official WhatsApp number (+919391521982) or on email to Dr Sumer (sumerdr@gmail.com) before your consultation.
5. Video Consultation with Dr. Sumer Doctor
At your scheduled time, you will receive a WhatsApp video call directly from Dr. Sumer Doctor to discuss your concerns, possible treatment options, expected outcomes, recovery, cost estimates and whether an in-person visit is recommended.
Following your consultation, you’ll receive clear guidance on the next steps, whether your treatment involves surgery, a minimally invasive procedure, or medical management.
Step 2 – Planning Your Visit to Mumbai
If an in-person consultation or surgery is recommended, our patient care team will help you plan your visit efficiently.
We provide guidance regarding:
Our goal is to help you plan your visit with clarity so you can focus on your treatment and recovery.
Step 3 – The best way to reach our Clinic
Our clinic is conveniently located in Andheri West, Mumbai, one of the city’s best-connected neighborhoods with excellent access to the airport, metro, and major roadways
Clinic 1: 3rd floor, Landmark Building, 303, New Link Rd, opposite City Mall, above Croma Showroom, Veera Desai Industrial Estate, Andheri West, Mumbai, Maharashtra 400053
Clinic 2: Doctor Eye Institute, 1st Floor, Spenta Mansion, Railway Station, Swami Vivekanand Rd, above Moti Mahal Restaurant, opp. Andheri, Andheri West, Mumbai, Maharashtra 400058
Nearest Metro Station: Directly opposite Lower Oshiwara Metro Station (Metro Line 1 – BLUE LINE)
Nearest Bus Stop: Walking distance from Andheri Station (West) Bus Stop (also referred to as Agarkar Chowk) or the NADCO Shopping Centre stop
Nearest Train Station: Walking distance from Andheri Station (connecting Western Railway Line, Metro Line 1, Blue line; Metro line 2A – Yellow Line)
Nearest Airport: 20-minute drive from Terminal 1 and Terminal 2 of Chhatrapati Shivaji Maharaj International Airport Mumbai
Step 4 – Comfortable Stay Near Our Clinic
To make your stay comfortable, our team can assist you with accommodation options located close to the clinic, including:
3-Star Hotels
4-Star Hotels
5-Star Hotels
Our team can guide you by providing options and selecting nearby accommodation based on your budget and preference. The above hotels are suggested for convenience and are subject to availability. The onus of booking and confirmation of the above lies with the patient and their accompanying family.
Step 5 – Travel Assistance
For patients travelling from outside Mumbai, our team can also help with basic travel planning, including:
Our patient coordinators are aa to answer any practical questions before your arrival.
Step 6 – Dedicated Patient Support
Every patient’s journey is different. Whether you’re visiting us from another city or another country, our team remains available throughout your treatment to coordinate appointments, provide updates, and assist with any non-clinical queries related to your visit. We are available for our post-operative patients 24/7 and are one message away on +919391521982
Step 7 – The last step of your journey
Your care does not end when you leave Dr Sumer’s clinic. We make sure to provide you with all post-operative instructions and schedule subsequent visits with your comfort in mind. However, if you are unable to travel back to the city – Dr Sumer will connect you with a competent and trusted eye specialist in any part of the country or even overseas. Continued care is guaranteed even after the procedure.
Whether you’re travelling for functional eyelid surgery, orbital procedures, or cosmetic oculoplasty treatments, we strive to make your experience comfortable, organised, and worry-free from the moment you contact us until you safely return home.
Yes. Patients from other cities and countries can begin with an online video consultation before making any travel plans. After booking a slot Dr. Sumer calls you directly by WhatsApp video to discuss your concern, the treatment options available, expected recovery, cost estimates, and whether an in-person visit is necessary. Many patients find this first step gives them enough clarity to plan their travel with confidence.
The duration depends on the procedure and how your recovery progresses. Once your treatment plan is finalised, our patient care team will give you a clear estimate covering your consultation date, surgery date, follow-up visits, and the point at which it is safe to travel home.
The clinic is in Andheri West, one of Mumbai’s best-connected neighbourhoods. It is roughly a 20-minute drive from Terminal 1 and Terminal 2 of Chhatrapati Shivaji Maharaj International Airport. The clinic is directly opposite Lower Oshiwara Metro Station on Metro Line 1 (Blue Line), and within walking distance of Andheri Station, which connects the Western Railway line, Metro Line 1 (Blue Line) and Metro Line 2A (Yellow Line). Our team is happy to share directions and airport pickup guidance on request.
We share a curated list of 3-star, 4-star and 5-star hotels close to the clinic in Andheri West, Juhu and near the airport, so you can choose something that suits your budget and the length of your stay. Our team will guide you towards options that keep travel to and from your appointments short and comfortable.
Your care continues after you leave Mumbai. You will receive detailed post-operative instructions, and follow-up visits are scheduled with your travel in mind. Our team is reachable on WhatsApp at +91 93915 21982 around the clock for post-operative patients. If returning to Mumbai isn’t practical, Dr. Sumer will connect you with a trusted eye specialist near you, in India or overseas, so your recovery is monitored without interruption.
